Effective date: September 2, 2026 · Last updated: September 2, 2026
These Terms of Service ("Terms") govern your access to and use of StoreToNative (the "Service"), operated by StoreToNative LLC, a New Mexico limited liability company ("StoreToNative", "we", "us", "our").
By creating an account, connecting a store, or using the Service, you agree to these Terms. If you are agreeing on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
If you do not agree to these Terms, do not use the Service.
StoreToNative converts a WooCommerce store into native iOS and Android mobile applications. In outline, the Service:
Checkout and payment for goods sold in your app are processed by your own existing payment gateways. StoreToNative does not process, hold, or take a commission on your sales revenue.
You must provide accurate information when you register and keep it up to date. You are responsible for safeguarding your password and for all activity under your account. Notify us promptly at support@storetonative.com if you believe your account has been compromised.
You must be at least 18 years old and legally capable of entering into a binding contract.
| Plan | Price (USD/month) | Apps included |
|---|---|---|
| Starter | $29 | 1 |
| Pro | $79 | 1 |
| Agency | $249 | 5 |
Plan features are described on our pricing page, which forms part of these Terms.
Every plan begins with a 14-day free trial. The trial is your opportunity to evaluate the Service before paying anything: you get full console access, you can build your app, and you can install and test it on Android via direct APK. Publishing to the Apple App Store and Google Play unlocks with any paid plan. You may cancel at any time during the trial and you will not be charged.
Unless you cancel before the trial ends, your subscription begins automatically at the end of the trial and your payment method is charged the plan price.
Subscriptions are billed monthly in advance and renew automatically each month until cancelled. All prices are in United States dollars and are exclusive of any taxes, which we will add where we are required to collect them.
Payments are processed by our payment processor. We do not store your full card details.
If a payment fails, we may retry it. If payment remains unsuccessful, we may suspend your access to building and publishing functions until the account is brought current. See section 9.
We may change our prices. We will give you at least 30 days' notice by email before a change takes effect for your subscription, and the change will apply from your next renewal. If you do not accept the new price, you may cancel before it takes effect.
You may cancel at any time from the billing portal in your account. Your plan remains active until the end of the period you have already paid for, and is not renewed.
Because every plan includes a 14-day free trial, payments are non-refundable. Our full Refund and Cancellation Policy forms part of these Terms.
You retain all rights in your store data, product content, trade marks, logos and other materials you provide or that we access from your store ("Your Content").
You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit, adapt and display Your Content solely to the extent necessary to provide the Service — that is, to build, publish, operate and support your mobile apps. This licence ends when you delete the content or terminate your account, except for backups retained for the periods described in our Privacy Policy.
You represent that you own or are licensed to use Your Content, and that our use of it as described will not infringe any third party's rights.
You are responsible for:
You must not use the Service to sell goods or services that are unlawful in the jurisdictions where you operate, to infringe intellectual property rights, to distribute malware, or to build an application whose primary purpose is unrelated to your WooCommerce store.
Push notifications — fair use. Push notifications are not metered or capped on any plan. They are subject to fair use: you must not use them to send spam, deceptive or unlawful content, or messages unrelated to your store, and you must honour shopper opt-outs. If a sending pattern threatens the deliverability of the platform's notification infrastructure for other merchants, we may temporarily rate-limit delivery while we contact you. Any such measure is a protective throttle, not a change to your plan or its features.
Publication of your app depends on Apple and Google, who apply their own review criteria and make their own decisions.
We cannot and do not guarantee that your app will be approved, or that it will remain available. We will build your app to meet the published requirements and will work with you on resubmission if a review is rejected, but approval is not within our control, and rejection by Apple or Google is not a failure of the Service and does not entitle you to a refund.
Apple and Google may also change their policies, fees or technical requirements at any time. Where those changes require corresponding changes to your app, we will implement them where reasonably possible, but we are not responsible for consequences outside our control.
You are responsible for any Apple Developer Program or Google Play Developer account fees payable to those companies. Those are not included in your subscription.
For personal data relating to your account with us — your name, email address, billing details — we are the controller.
For personal data relating to your shoppers that passes through the Service — such as names, addresses, order details and push notification tokens — you are the controller and we act as your processor. We process that data only on your documented instructions, which for these purposes are your configuration of the Service and these Terms.
The data processing terms in Schedule 1 apply to that processing and form part of these Terms.
Our Privacy Policy explains what we collect and why.
The Service — including the platform, the console, the app framework, our source code, designs and documentation — is and remains our property and that of our licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription. Nothing more is granted.
You must not copy, modify, reverse engineer, decompile, resell, sublicense or create derivative works from the Service, except to the extent that restriction is prohibited by applicable law.
Agency plan white-labelling: where your plan permits it, you may present the apps you build under your own or your client's branding. This does not transfer ownership of the underlying platform or framework to you.
Feedback you send us may be used freely and without obligation to you.
By you. Cancel at any time from the billing portal. See section 3.6.
Lapse for non-payment. If your subscription lapses, apps already published to the App Store and Google Play continue to function, but building, publishing and over-the-air updates are paused until the account is brought current.
Build artifacts. We retain your build artifacts and configuration for90 days after a subscription lapses, so you can resume without losing work. After 90 days they may be permanently deleted.
By us. We may suspend or terminate your account if you materially breach these Terms, if we are required to do so by law, or if your use poses a security or legal risk to us or others. Except where a breach is serious or unlawful, we will give you notice and a reasonable chance to fix the problem first.
On termination, your right to use the Service ends. Sections 4 (as to your retained rights), 8, 10, 11, 12 and 14 survive.
We will provide the Service with reasonable care and skill.
Beyond that, the Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the Service will be uninterrupted or error-free. We do not offer a service level agreement on any plan.
Nothing in these Terms excludes liability that cannot lawfully be excluded, and if you deal with us as a consumer, your statutory rights are unaffected.
To the maximum extent permitted by law:
(a) Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill, data or anticipated savings, however arising.
(b) Our total aggregate liability arising out of or relating to these Terms or the Service, in any 12-month period, will not exceed the greater of (i) the total amount you paid us in the 12 months immediately before the event giving rise to the claim, or (ii) US $100.
(c) We are not liable for losses arising from decisions of Apple or Google, from your payment gateway, from your hosting provider, or from your own configuration of the Service.
These limits apply to all claims, whether in contract, tort (including negligence) or otherwise, and even if we have been advised of the possibility of the loss.
You will indemnify and hold us harmless against claims, damages and reasonable costs arising from Your Content, from goods or services you sell, from your breach of these Terms, or from your infringement of a third party's rights.
We may update these Terms. For material changes, we will give at least 30 days' notice by email or in-app before they take effect. Continuing to use the Service after that date means you accept the updated Terms. If you do not accept them, cancel before they take effect.
These Terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict of laws rules. The state and federal courts located in New Mexico have exclusive jurisdiction, and both parties consent to that jurisdiction and venue.
If you are a consumer resident in the EU or UK, this does not deprive you of the protection of mandatory provisions of the law of your country of residence.
Entire agreement. These Terms, the Privacy Policy, the Refund and Cancellation Policy and the pricing page are the entire agreement between us on this subject.
Severability. If any provision is held unenforceable, the rest remains in force.
No waiver. Failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition or sale of assets.
Force majeure. Neither party is liable for failure to perform due to events beyond its reasonable control.
Notices. We will send notices to the email address on your account. Send notices to us at support@storetonative.com.
These terms apply where we process personal data on your behalf as your processor.
1. Roles. You are the controller. We are the processor. Where GDPR or UK GDPR applies, this Schedule is the written contract required by Article 28.
2. Subject matter and duration. Processing continues for as long as you use the Service.
3. Nature and purpose. Hosting, storing, transmitting and displaying shopper personal data so that your mobile app can function — including browsing, wishlists, order lookup and push notifications.
4. Types of personal data. Shopper names, email addresses, delivery and billing addresses, order references and contents, device push notification tokens, and app usage analytics.
5. Categories of data subject. Your customers and the visitors to your mobile app.
6. Our obligations. We will:
7. Sub-processors. You give general authorisation for us to engage sub-processors. Our current sub-processors are listed in the Privacy Policy. We will give you notice of any intended addition or replacement, and you may object on reasonable data protection grounds.
8. International transfers. Our primary hosting is located inFrance (European Union). Where personal data is transferred outside the EEA or UK, we will rely on an appropriate safeguard, including the European Commission's Standard Contractual Clauses and the UK Addendum where applicable.
9. Audit. We will make available information reasonably necessary to demonstrate compliance with this Schedule and will contribute to audits, which may be satisfied by providing documentation covering our security practices.
StoreToNative LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA
+1 (505) 926-5550
support@storetonative.com
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